At IntelliTech Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following personal information:

• Full name
  
• Email address
  
• Telephone number
  
• Billing and delivery addresses
  
• Company information (where applicable)
  
• Payment information (processed securely through our payment providers)
  
• IP address and browser information
  
• Website usage information through cookies and analytics
  

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
  
• Deliver products and services
  
• Respond to enquiries and customer support requests
  
• Send order confirmations and delivery updates
  
• Improve our website and customer experience
  
• Detect and prevent fraud
  
• Comply with legal and regulatory obligations
  
• Send promotional communications where you have agreed to receive them
  

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment service providers
  
• Courier and delivery companies
  
• IT service providers
  
• Website hosting providers
  
• Analytics providers
  
• Legal or regulatory authorities where required by law
  

These third parties are required to protect your personal information and use it only for the services they provide.

4. Payment Information

Payments are processed securely through trusted third-party payment gateways.

IntelliTech Shop does not store your full credit or debit card details on our servers.

5. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

Cookies help us to:

• Remember your preferences
  
• Improve website functionality
  
• Understand how visitors use our website
  
• Measure marketing performance
  

You can disable cookies through your browser settings; however, some website features may not function correctly.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our products and services
  
• Meet legal and accounting requirements
  
• Resolve disputes
  
• Enforce our agreements
  

8. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal information
  
• Request correction of inaccurate information
  
• Request deletion of information where legally permitted
  
• Withdraw consent where processing is based on consent
  
• Object to certain types of processing
  
• Lodge a complaint with the Information Regulator of South Africa
  

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

IntelliTech Shop may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

11. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:

IntelliTech Shop

Email: shop@intellitechshop.co.za

Website: www.intellitechshop.co.za